Support

How do I post a project?

Tap the New Project button on your dashboard. Walk through the steps: room type, scope, timeline, and finish quality (Standard, High-End, or Luxury). Add photos if you have them. Hit submit. Then tap “Request a Call” and contractors in your area get notified.

How do I get a contractor on the phone?

Two ways. After creating a project, tap “Request a Call”: contractors in your area get notified and the ones who are available and ready for the job will reach out to connect with you. Or tap “Browse Contractors,” find someone whose profile and work you like, and call them directly. Either way the call happens live inside the app: video or voice, your choice, without sharing your phone number. Calls happen one at a time: when you’re done, you decide if you want to keep going and talk to another contractor. You’re always in control.

What happens on the video call?

You’re face to face with the contractor in real time. Show them the space. Describe the job. Ask questions. Get a real answer, not a form submission that disappears into the internet. Most homeowners know within the first few minutes if they’ve found their contractor.

How much does it cost?

RenoMe is free for homeowners. No fees. No subscriptions. No hidden charges. Post as many projects as you want and talk to as many contractors as you need.

How do I receive a quote?

After your call, the contractor sends you a quote through the app. You’ll get a notification. Tap “View Quotes” on your dashboard to review it: cost breakdown, total, payment schedule. Accept it when you’re ready.

How do I pay?

You pay your contractor directly, the way you always have. Your quote shows the payment schedule, for example a deposit, a payment midway and a final payment. RenoMe never handles your project money.

How do I cancel a project start?

You have 24 hours after marking a project as started to cancel. On your dashboard, find the project card, tap the cancel option next to the start date, and confirm.

How do I delete my account?

In the app, open Settings and choose "Delete Account and Remove All My Data."

My login code didn't arrive.

Use a mobile number: codes may not arrive on Google Voice numbers. Still stuck? Email support@renome.app.

Is there an Android app?

Not yet. Email support@renome.app and we'll tell you when it's ready.